PRIVACY POLICY

25 Years have passed since we began our relationship with customers. Trust has been the foundation for the relationship. We carry the same principle to our online business and give utmost importance to secure transactions and customer information privacy.

Please note that Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.


By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.



1. Gathering of Personally Identifiable Information

We collect the personal information provided by you for the below listed activities if you use our website


.    Give you a customized experience

.    Understand your buying behaviour

.    For analysis on user's demographics and interests

.    To assess the promotional effectiveness

.    Improve your usage experience

.    Detect and protect against error, fraud and other criminal activity

.    To enforce our terms and conditions



We collect other information that you enter from time to time if you chose to transact with us include

1.    Your billing address for delivery

2.    Your credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders to complete a transaction.

3.    Messages you post and reviews provided to resolve  disputes, provide customer support and troubleshoot problems as permitted by law

4.    We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us.

5.    Certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

6.    Your personal communication with us such as emails, letters or if we receive data about your activities or postings on website from other sources may be stored for our records

7.    We may automatically track certain information about you based upon your behaviour on our Website for our internal analysis on demographics , interests and behaviour.

8.    We capture Information that gives us input on which advertising channel has inspired you to visit our website. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

9.    We may use data collection devices such as "cookies" (small files placed on your hard drive that help us in providing  certain services and features) on certain pages of the Website   Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.


10.    We use your personal information to market to you but will provide you the ability to opt-out of such uses.

11.    We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or

income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

12.    We will sent you promotional offers from time to time

13.    We will sent you invite you to visit our showrooms or take part in our promotional events.




2. Sharing of personal information

1.    We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

2.    We may disclose personal information to third parties for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.


3.    We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.


4.    We may disclose personal information if required to do so by law or in the good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.


5.    We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public


6.    We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.



Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.



Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.



We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.



3. Grievances

Please contact    


Online Channel Coordinator

Pittappillil Agencies

Administrative office

Cattle Market Road

Perumbavoor

Phone: 91- 606967100, 8606967101

Email: pittappilliloperations@gmail.com with copy to officepittappillil@gmail.com

Time: Mon to Sat (9:00 am to 5:30 pm)